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Because Cumberland
Hill Liquors is committed to your privacy, we are making our information
policies transparent.
On this page,
we describe the following:
1. What
personally identifiable information of yours or third-party personal identification
is collected from you through the website
2. The
organization collecting the information
3. How the
information is used
4. With whom
the information may be shared
5. What
choices are available to you regarding the collection, use, and distribution
of the information
6. The kind
of security procedures that are in place to protect the loss, misuse, or
alteration of the information under our control
7. How you
can correct any inaccuracies in the information
If you feel
that we are not abiding by our posted privacy policy, you should first
contact Cumberland Hill Liquors customer service through email or
by mail at Cumberland Hill Liquors, 33 Smithfield Road, North
Providence, RI, 02904.
Information
Collection and Use
Cumberland
Hill Liquors is the sole owner of the information collected on this site. We
will not sell, share, or rent this information to others in ways different
from what is disclosed in this statement. Cumberland Hill Liquors collects
information from our customers at several different points on our website.
Registration
No
registration is required to use this website, although a customer must create
an account prior to any purchase. During account creation, a customer is
required to give their name, email address, zip code, and password. This
information is used to contact our customers about the services on our site
for which they have expressed interest. It is optional for a customer to
provide a phone number but encouraged so we can have another means to contact
you regarding your order.
Ordering
We request
information from our customers on our order form. Here a customer must
provide contact information (like name and address) and financial information
(like credit card number, expiration date). This information is used for
billing purposes and to fill the customer’s orders. If we have trouble
processing an order, this contact information is used to get in touch with
the user.
Cookies
A cookie is a
piece of data stored on the visitor’s computer containing information specific
to that visitor’s use of the website. Any information placed in the cookie is
accessible only to www.chillliquors.com and will not be sold or
shared with anyone else under any circumstances. We use a cookie to store a
unique session identifier, and this allows us to maintain your shopping cart
from one-page request to the next. We are also able to maintain your session
information from one visit to the next. By setting a cookie on our site, our
customers do not have to log in more than once, thereby saving time while on
our site. If a customer rejects the cookie, they may still browse our site.
Unfortunately, the customer experience will be greatly curtailed, as the
customer will be unable to log in or make a purchase.
Log Files
We use IP
addresses to analyze trends, administer the site, track customer movement,
and gather broad demographic information for aggregate use. IP addresses are
not linked to personally identifiable information.
Sharing
- Cumberland Hill
Liquors will share aggregated demographic information with its partners.
This is not linked to any personal information that can identify any
individual person.
- We use an outside
shipping company to ship orders, and a credit card processing company to
bill customers for goods and services. These companies do not retain,
share, store or use personally identifiable information for any
secondary purposes.
- We value your
privacy very much at Cumberland Hill Liquors and will never release any
account information to anyone outside of the necessary core groups that
help our business function, like those mentioned above unless our
customers give us the authority to do so.
Links
This website
may contain links to other sites. Please be aware that Cumberland Hill
Liquors is not responsible for the privacy practices of such other sites. We
encourage our customers to be aware when they leave our site and to read the
privacy statements of each website that collects personally identifiable
information. This privacy statement applies solely to information collected
by this Website.
Security
When our
order form asks customers to enter sensitive information (such as credit card
number and/or social security number), that information is encrypted and is
protected with the best encryption software in the industry – SSL (Secure
Socket Layers), provided by Elavon Hosted Payment. While on a secure page
such as our order form, the lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet Explorer become locked, as opposed
to unlocked, or open, when you are just ‘surfing.
While we use
SSL encryption to protect sensitive information online, we also do everything
in our power to protect customer information offline. All our customers’
information, like the sensitive information mentioned above, is restricted in
our offices. Only employees who need the information to perform a specific
job (for example, a salesperson) are given access to personally identifiable
information.
If you have
any questions about the security at our website, you can send an email to
our customer service department
Correcting/Updating
Personal Information
If your
personal information changes (such as your shipping or billing address,
etc.), you can add new information or delete any addresses or credit cards
from your account at the “Login” page of our site. We can be reached
at 401-227-9494.
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